Monday, 18 November 2013

EMPATHY IN MEDIATION

There are many definitions of empathy. Daniel Baston, an American social psychologist says "it is a motivation oriented towards the other". Heinz Kohut, an Australian-born developer of self-psychology defines empathy as "the capacity to think and feel oneself into the inner life of another person". A philosopher, Khen Lampert, says "empathy is what happens when we leave our own bodies...and find ourselves either momentarily or for a longer period of time, in the mind of the other. We observe reality through hereuses, feel  her emotions, share her pain".

But I am more concerned about Protected Empathy (PE), which deals with the cognitive part of empathy, rather than the affective part of it. PE aims to sincerely understand and recognize what the "attacker", usually the more aggressive person in mediation, is saying, thinking or feeling, while avoiding being drawn into an emotional or judgemental position. The protected part also concerns fostering the blameless belief that one's objective is not to "fix" the other person's pain, we are simply using empathy to underline the importance of the other's views. This state of affairs encourages us to keep a positive energy channel open.

Entering into the attacker's mind-space in this way, whether with protected empathy or otherwise, often creates destabilization. The element of surprise is often the reason for this, and therefore the risk of a continued negative reaction remains present. Thus the "inner smile" needs to be kept active to anticipate a further attack.

30th March, 2016

*The more we empathise with others, the more generous we are    www.fastcoexist.com/3058231/the-more-we-empathise-with-others-the-more-generous-we-are
*6 ways to become a more empathic entrepreneur    https://www.entrepreneur.com/article/
*Empathic design: Mapping your brain, brand & data    http://www.business2community.com/strategy/empathic-design
*Can empathy improve policing?    http://greatergoodberkley.edu/article/item/can_empathy_...
*Visit the world's first Empathy Museum    http://www.empathymuseum.com/
*8 ways to build customer empathy    http://www.heartofthecustomer.com/eight-ways-build-customer...
*How empathic understanding might assist in creating more compassionate policy options    https://www.linkedin.com/pulse/how-empathic-understanding...
*US: Bridging our national divide demands empathy & compassion    https://www.psychologytoday.com/blog/empathy...
*Design thinking: Getting started with empathy    https://www.interaction.design.org/literature/article/design-thinking...
*Empathy can connect victim, perpetrator    cornellsun.com/2016/11/10/professor-empathy-can-connect-victim-perpetrator
*The dark side of empathy: How absorbing emotions can drain you    https://www.powerofpositivity.com/dark-side-empathy...
*Empathy & ethics    https://www.psychologytoday.com/blog/empathy-and...
*Become a better leader through self-empathy    http://www.forbes.com/sites/forbescoachescouncil/
*Why empathy is key to 21st century business & why you should care    www.talentculture.com/why-empathy-is-key-to-21st-century-business-and-why-you-should-care/
*Doctors, nurses & empathy    https://theconversation.com/are-our-busy-doctors...
*Empathy, ethics & lawyers    www.law.com/sites/almstaff/2017/01/12/how-vws-in-house-lawyers-screwed-up-a-litigation-hold/
*Becoming powerful makes you less empathic    https://hbr.org/2015/04/becoming-powerful-makes-you...
*7 ways to develop empathy    http://www.patrickwanis.com/7-ways-to-develop-empathy/
*6 facts about empathy    https://www.psychologytoday.com/blog/tech-support/...

  4th April, 2016

*Empathy is actually a choice    www.nytimes.com/2015/07/12/opinion/sunday/empathy-is-actually-a-choice.html?_r=O
*A little empathy makes good leaders great    https://www.entrepreneurs.com/article/
*Finding the limits of empathy    http://campaignstops.blog.nytimes.com/2012/04/29/finding...
*Conservatives are happier than liberals, but only because they lack empathy    www.thejournal.ie/conservative-liberal-happiness-social-welfare.../
*The importance of helping your kids to develop empathy    http://internationalchoolparent.com/empathy-children/...
*Empathy: One of the keys to my business success    https://www.garyvaynerchuk.com/empathy-one-of...
*US: Bridging our national divide demands empathy & compassion    https://psychologytoday.com/blog/empathy
*Empathy, Schmempathy: Paul Bloom on why we should feel less    https://www.facebook.com/MarkBBaerEsq/posts/...    www.chronicle.com/article/empathy-schmempathy/238478
*3 kinds of empathy: Cognitive, Emotional, Compassionate    http://www.danielgoleman.info/three-kinds-of-empathy
*Is empathy hardwired in the brain or do we learn it through experience?    http://trueviralnews.com/is-empathy-hardwired-in-the-brain...
*What's the matter with empathy?    greatergood.berkley.edu/.../whats_the_matter_with_empathy



6th April, 2016

*The most powerful type of empathy: Heyoka    www.higherperspectives.com/heyoka.1703065316.html
*Does your Doctor need to show greater empathy?    www.livescience.com/57121-doctors-empathy-patient-care.html
*The downside of empathy    http://thebossshow.com/2016/12/04/the-downside...

18th April, 2016

*Listen to this woman's message about having empathy for others    huff.to/1Vd92rL
*How we understand others: Excessive empathy can impair understanding    http://medicalxpress.com/news/2016-04-how-we-understand...
*The power of story-telling: How to build empathy with the right narrative    https://zapier.com/blog/power-of-empathy/

20th May, 2016

*Acetaminophen (popular pain killer) linked to lower empathy levels    www.livescience.com/54739-acetaminophen-linked-to-less-empathy.html
*Communication skills & techniques: Showing empathy    http://www.flyingsolo.com/marketing/communication-skill
*Why acting as one company isn't easy: The link between empathy building & collaboration    www.strategy-business.com/blog/why-acting-as-one-company-isnt-easy
*Importance of empathy for lawmakers & mediators    https://www.linkedin.com/pulse/importance-empathy-our-work-lawyers-mark-b-baer...

25th May, 2016

*Study: Wealthy children don't grow into the best leaders: Have lower level of empathy for others    www.scoop.it/t/empathy-and-compassion/p/4064275696/2016/05/24/study-wealthy-children
*How do children learn empathy?    https://theconversation.com/how-do-children-learn..
*Why is empathy so important?    http://www.lifehack.org/402899/why-is-empathy-so-important
*4 ways to raise empathic kids    http://www.beliefnet.com/love-family/parenting/galleries/4...
*The importance of empathy    http://www.linkedin.com/.../importance-empathy-our-world
*Why Danish students are happier & more empathic    http://www.theatlantic.com/education/
*How to raise an empathic kid in a selfie-obsessed world    http://www.popsugar.com/moms/how-raise-empathic-kids...    

20th June, 2016

*Why teaching kids about empathy is important & the book that shows you how    http://www.chicagonow.com/between-us-parents/2016/06/teaching
*The strategist: Empathy is the new management    http://www.thestrategist.media/empathy-is-the-new-management...
*Empathy: Have you got it?    www.mybinternational.com
*Black lives matter: Building empathy through reading    http:www.yalsa.ala.org/thehub/2015/01/19/black-lives-matter
*Empathy & 13 kids' books    https://tinybop.com/blog/13-books-to-spark-conversation
*Brain's empathy centre identified    http://www.medicalnewstoday.com/articles/...

21st August, 2016

*The importance of empathy    https://www.susan-ingram.com/2016/08/the-importance...
*8 books that teach empathy for kids with special needs    http://coolmompicks.com/blog/2016/08/18/back-to-school...
*Empathy in healthcare is valuable    http://www.berksshireeagle.com/health/...
*The neuroscience of empathy    http://www.6seconds.org/2016/08/28/the-neoroscience-of...
*Student empathy    https://blog.k12insight.com/2016/09/02/student...
*Empathy promotes altruistic behaviour in economic interactions    http://www.nature.com/article/step31961...
*How books can teach your child empathy    http://blogs.wsj.com/speakeasy/2013/08/07/why-reading...
*Are dancers more empathic?    http://dancemagazine.com/views/scientific-reason-dancers...
*The importance of teaching empathy to pre-schoolers    http://www.collective-evolution.com/2016/08/01/the-importance...
*I don't feel your pain: Overcoming roadblocks to empathy    https://www.psychologytoday.com/blog/threat...
*In defense of Judicial empathy by Thomas Colby    https://www.linkedin.com/pulse/excerpts-from...
*The empathy business is growing quickly    http://www.hcplwe.com/physicians-money-digest/contributor/

 





1 comment:

Kop'ep Dabugat said...

Understanding the conflict parties, their resources, their grievances, their contexts etc., are very key aspects of mediation. Hence, taking it from the dimension of empathy, there is a lot that one can learn from a conflict party's statements and rhetoric, especially where such come in the form of retortions. An aggressive conflict party betrays a lot easily, and it even makes the work of the mediator easier... But the mediator should not be tempted to think that the non-aggressive party may not have an equal right to speak and air out their views and grievances simply because they may be calm and well collected. in such a situation, if the mediator does not stick to the rules of neutrality (even if it were just a hint of such weakness), the situation may degenerate and all the gains obtained may fly away.